Privacy & Data Protection Notice

Last Revised: August 10, 2026

At VEZLUPINA™, operated by Pet Life, LLC, we respect the privacy of our customers and website visitors.

This notice explains the types of information we may collect when you browse our website, place an order, communicate with us, or otherwise use our online services. It also describes how that information may be used, protected, and shared when necessary to operate our store.

By accessing or using our website, you acknowledge the practices described in this Privacy & Data Protection Notice.

1. Information We May Collect

We collect information that helps us provide our products, fulfill orders, improve our website, communicate with customers, and maintain a secure shopping environment.

Information You Choose to Provide

You may provide personal information when you:

  • Purchase a product

  • Enter shipping or billing information

  • Create or manage a customer account

  • Subscribe to promotional emails

  • Contact customer support

  • Submit forms or other information through our website

Depending on the interaction, this information may include:

Contact Information
Your name, email address, telephone number, or similar contact details.

Order Information
Items purchased, order history, delivery details, and information related to returns or customer service requests.

Shipping & Billing Details
Information required to process and deliver your order.

Payment Information
Payments are handled through authorized third-party payment providers. VEZLUPINA™ generally does not directly store complete credit or debit card numbers.

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically through cookies, pixels, log files, and related technologies.

This information can include:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Approximate location information

  • Pages viewed

  • Products viewed

  • Referral source

  • Time spent on the website

  • Shopping and checkout activity

This information helps us understand how visitors use our website and allows us to improve functionality, performance, security, and customer experience.

3. How We Use Personal Information

Information collected through our website may be used for legitimate business purposes, including:

Order Fulfillment

We may use your information to:

  • Confirm and process purchases

  • Arrange shipment and delivery

  • Provide order status information

  • Send shipping or tracking notifications

  • Process eligible returns or customer service requests

Customer Support

We may use your contact information and order details to respond to questions, resolve issues, and assist with your shopping experience.

Website Improvement

Browsing and technical information may help us better understand customer behavior, improve navigation, evaluate website performance, and enhance product presentation.

Personalized Shopping Experience

Where permitted, information about your interaction with our store may be used to show products, content, or recommendations that may be more relevant to you.

Marketing Communications

If you have chosen to receive promotional communications, we may send information about:

  • New arrivals

  • Product updates

  • Special offers

  • Store promotions

  • Brand announcements

You may unsubscribe from promotional emails at any time.

Fraud Prevention & Security

We may use transaction, account, device, and technical information to help:

  • Detect suspicious activity

  • Prevent unauthorized transactions

  • Reduce fraud

  • Protect customers

  • Maintain the security of our website

4. How We Protect Your Information

We use reasonable administrative, technical, and organizational safeguards intended to protect customer information.

These measures may include:

Secure Checkout

Sensitive transaction information is transmitted through secure payment processing systems.

Encryption

Secure connection technologies may be used to help protect information transmitted between your browser, our website, and payment providers.

Restricted Access

Access to personal information is limited to authorized personnel and service providers who require it for legitimate business purposes.

Payment Card Protection

Complete payment card information is generally processed directly by authorized payment providers rather than stored by VEZLUPINA™.

No online system can guarantee absolute security, but we take reasonable steps designed to reduce unauthorized access, loss, alteration, or misuse of personal information.

5. When Information May Be Shared

VEZLUPINA™ does not sell or rent personal information simply for monetary payment.

However, certain information may be shared with third parties when reasonably necessary to operate our business.

Examples may include:

  • Payment processors

  • Shipping and fulfillment providers

  • Ecommerce platform providers

  • Website hosting services

  • Customer support providers

  • Analytics services

  • Advertising and marketing partners

  • Fraud prevention and security providers

These service providers may receive only the information reasonably necessary to perform their respective functions.

We may also disclose information where required by law, regulation, legal process, or a valid government request.

6. Advertising & Analytics Technologies

We may work with third-party advertising, analytics, or social media providers to understand website activity and improve the relevance of advertising.

Depending on how our website is configured, these services may include platforms such as:

Meta Platforms
Including Facebook and Instagram advertising technologies.

Google
Including analytics and advertising services.

These companies may use cookies, pixels, device identifiers, or similar technologies according to their own privacy policies.

You may be able to manage personalized advertising preferences directly through those providers or through your device and browser settings.

7. Cookies & Similar Technologies

Cookies are small data files that may be placed on your browser or device when you visit a website.

VEZLUPINA™ may use different categories of cookies.

Essential Cookies

These support basic website functions such as:

  • Shopping cart activity

  • Checkout

  • Account access

  • Security

  • Session management

Some essential cookies may be necessary for the website to operate correctly.

Performance & Analytics Cookies

These help us understand how visitors interact with our website and identify areas that may need improvement.

Advertising Cookies

Where permitted, these may help us measure advertising performance and display more relevant marketing content.

You can control or remove cookies using your browser settings.

Please be aware that disabling certain cookies may cause parts of the website, shopping cart, or checkout process to function differently.

8. Third-Party Websites

Our website may occasionally contain links to websites, applications, payment services, social media platforms, or other services operated by third parties.

Once you leave the VEZLUPINA™ website, the privacy practices of those third parties may apply.

We recommend reviewing the privacy policy of any external website before providing personal information.

VEZLUPINA™ is not responsible for the privacy practices, content, or security procedures of independently operated third-party websites.

9. Your Privacy Choices

Depending on where you live and applicable privacy laws, you may have certain rights or choices regarding your personal information.

These may include the ability to:

  • Ask what personal information we maintain about you

  • Request correction of inaccurate information

  • Request deletion of eligible personal information

  • Opt out of promotional communications

  • Adjust cookie preferences

  • Request information about certain data-sharing practices

Some requests may be subject to identity verification or legal exceptions.

To submit a privacy-related request, contact us at:

service@vezlupi.com

10. California Privacy Information

California residents may have additional privacy rights under applicable state privacy laws.

Where required, eligible California consumers may request information concerning certain categories of personal information collected, used, disclosed, or shared.

Consumers may also have rights to request correction or deletion of certain personal information, subject to applicable exceptions.

We do not discriminate against customers for exercising privacy rights available to them under applicable law.

11. Browser Privacy Signals

Some browsers or devices may offer privacy preference signals, including certain tracking controls.

Our response to these signals may depend on the technology used by our ecommerce platform, advertising providers, consent tools, and applicable legal requirements.

Users may also manage tracking preferences through browser settings and any cookie preference tools made available on our website.

12. Children's Information

VEZLUPINA™ is intended for a general adult shopping audience and is not directed toward children under the age of 13.

We do not knowingly seek to collect personal information directly from children under 13.

If we become aware that personal information from a child has been collected inappropriately, we may take reasonable steps to remove it.

A parent or legal guardian who believes a child has provided personal information may contact:

service@vezlupi.com

13. Email & Promotional Communications

When you provide your email address, we may use it for transactional purposes such as:

  • Order confirmations

  • Shipping notifications

  • Customer support

  • Account-related messages

  • Important service notices

If you separately choose to receive marketing communications, we may also send promotional content.

Marketing emails will generally contain an unsubscribe option.

Unsubscribing from promotional emails will not necessarily stop essential transactional messages related to purchases or customer service.

14. Data Retention

We may retain personal information for as long as reasonably necessary to:

  • Complete transactions

  • Maintain business and tax records

  • Provide customer service

  • Resolve disputes

  • Detect fraud

  • Comply with legal obligations

  • Enforce applicable agreements

Retention periods may vary depending on the type of information and the reason it was collected.

15. Security Incidents

Although reasonable safeguards are used, no website or digital storage system can be completely protected from every possible security risk.

If a security incident involving personal information occurs, VEZLUPINA™ will evaluate the situation and provide notices when required by applicable law.

16. Changes to This Notice

We may revise this Privacy & Data Protection Notice periodically to reflect changes in:

  • Our business practices

  • Website technology

  • Service providers

  • Legal or regulatory requirements

When material changes are made, the updated version will be posted on this page together with a revised effective date.

We encourage customers to review this page periodically.

Privacy Questions?

If you have questions about this Privacy & Data Protection Notice, your personal information, or a privacy-related request, please contact us.

VEZLUPINA™
Operated by: Pet Life, LLC
Email: service@vezlupi.com

We are committed to handling customer information responsibly while providing a secure and convenient shopping experience.